HELP DIRECTORY ARTONLINE4U


Welcome to the Help Directory at artonline4u. In this directory you will find answers to the most frequent asked questions to artonline4u. The directory is divided into 3 parts. In the first part you will find answers to questions concerning general subjects as: membership, navigation and information related to art works. In the second part you will find answers to frequently asked questions by artists. In the third part you will find answers to common asked questions by real art galleries, artist representatives and art dealers.

FAQ Subjects:
General Questions | ARTISTS' Questions | GALLERIES' and ART DEALERS' Questions

Genral Subjects

"Membership" Questions

"Membership" Answers

What is art?

Art is a human created phenomenon which did arise in the 18 century. During the past 250 years this phenomenon has been subject to a continuously change. Whatever is defined as art today may not been defined as art in an earlier time. Leonardo daVinci did not consider himself as an artist. Besides being an inventor, scientist, civil and military engineer, - and a philosopher, he was an architect, sculptor and painter, -crafts at that time! Today no one doubts his artificial authenticity, and we consider him as one of the great masters of art. To put it another way; -what may not have been defined as art in the past may be defined as art in the future! Today the thinking about art is based on the relations to the artist, the artwork, the observer and the reality. In the process of communication about art, these relations are the basis for the main theories of art: the imitation theories, the expression theories, the reception theories and the formalistic theories. These four common theories are also the origin for all the art movements ("isms") which are the concepts of art. However, this FAQ deals with problems and questions connected to the use of the web site artonline4u.com. If you want to learn and find out more about the art movements and the Grand Masters of Art, we recommend you to visit the Fine Art Prints & Posters section.

What is artonline4u?

 Art online for you is a web site dedicated for those who have any interest in art. If you are an art lover, collector, art expert, artist, art dealer, and want to know what is going on, art online for you has something for you! The site has a news magazine: What is going on! The site provides services, both for artists and galleries. The artists and galleries can have their own profile in the site.
In addition you will find will find referring information about art movements and the Great Masters of Art in the Fine Art Prints & Posters section. Fine art prints displayed in this section is available and you can buy them online through the suppliers which we are associated with.

Can anyone be a member of artonline4u?

Yes, - everyone is welcome to be become a member!

What is the cost for a membership?

Being an Art Member of artonline4u is free of charge. Costs regarding Artist Profiles you will find in the Artists FAQ and costs regarding Gallery Profiles in the Galleries FAQ.

What follows the membership?

As a member of art online for you you will have your own Art Manager and My Album located in the site. The content of the Art Manager is: Your Favourite Art Links - Your Album - Your Address Book - Your Comments - Your Account. In addition you will receive news letters from the news magazine: "What is going on"?

I do not want to receive news letter from artonline4u, is subscribing for news a must for a membership?

No, you can unsubscribe and subscribe again from the mailing list in your account, at any time you want.

How often will I receive news letters?

The sequence regularity of news letter will vary in time. This is depending of different things. However, you can expect about 4-5 news letters in a month.

Can I receive newsletter without membership?

No, only members will receive news letters. But you can read the news in the news magazine: "What is going on?", or go to the "News Archieve" in the MISC folder. But you can subscribe for information from profiled galleries in the gallery index list without membership.

How do I become a member?

You have to sign up and make an account. The sign up link is on the top of the page.

How do I make an account?

Use the SIGNUP link to the right side on the tope of the page. Fill in the form. The form does not require your personal information. Choose your User Name and Password, which has to be different from your User Name.

How do I log in?

Use the LOGIN link at the right side on the top of the page. Type in your User Name and Password, than press the LOGIN button.

What do I do when I have forgotten my password?

Follow the instructions on the login page, than your password will be sent to your email address.

How do I change information in my account?

Go to your account by using the ACCOUNT link at the top of the page on the right side. Make your changes. You have to be logged in to find the ACCOUNT link.

How do I contact artonline4u.com?

You will find the official contact information on the CONTACT US page, or by the contact us form.

Note that email infected by virus will not be answered! This regards any kind of spamming as well!


"MyFAVOURITES" Questions

"MyFavourites" Answers

What is the "My Favourites"?

"My Favourites" is one of two folders in artonline4u which is dedicated the members of artonline4u. Here is your "Art Manager" and your album located.

What is the "Art Manager"?

The "Art Manager" is your personal reference guide in artonline4u. Here you can gather information in the site, put in your favourite art links and build your email address book.

What is "My Album"?

"My Album" is your album where you can put in pictures of your favourite art objects which you find in artonline4u. The pictures in your album will have links to the art objects and to the artists behind the art. This is done so you easily can navigate to your favourites. "My Album" is located in your "Art Manager". Note that "My Album" is not a self posting service of artonline4u.

How do I put pictures of art objects into "My Album"?

You have to be logged in to get access to the album. Go to the specific artist's pages. (You will find the artist's name in the artist index list). Go to the artist's online gallery. Use the slide show to find the specific art object you are looking for. Press the thumbnail, and a medium sized picture of the art object will be displayed in the column on the page. Press the "Add to Album" button below the medium sized picture, and the picture is in your album.

How do I delete pictures in "My Album"?

Open your album and go to the page where the object is located. In the left column, there is a link named "Delete Images from your album". Use this function link and then press the link below the picture saying "Delete image". The picture of the object is now removed from your album. Note that you first have to go to the page in your album where the object is located, before you can activate the delete function.

Can I copy pictures from "My Album" for other use?

No, please read and respect the copyright notice.

What is "My Favourite Art Links"?

"My Favourite Art Links" is located in one of your folders in your "Art Manager" where you can put in your links to your favourite web sites about art.

How do I add links to my "My Favourite Art Links"?

This function works best if you have two windows open at the same time.

  • Step 1: Go to your "Art Manager" and select the "Your Favourite Art Links"- function. Press the "Add Link" function. Type in the name you want the link to be called.
  • Step 2: Open a new window, "Ctrl+n" - if you like, and go to the web page that you want to make to your favourite art link. Copy the address line ("Ctrl+C"), change window ("Alt+Tab") and paste it into URL address box ("Ctrl+V").
  • Step 3: Type in your keywords or phrase you associate with this web site and than press the "Add Link" button. You will than return back to where you started. Check you spelling and check that your link is working.

How do I make changes to the links in "My Favourite Art Links"?

Go to "Your Favourite Art Links" in your "Art Manager". Select the "Edit/ Remove" link. Select the "Edit Link" to the right in the box. Make your changes, hit the "Update Link" button. You return back to your "Art Manager".

How do I delete links in "My Favourite Art Links"?

Follow the steps above (make changes to..), but chose "Remove Link" instead of the "Update" button.

What is "My Address Book"?

Here you can put in email addresses related to art. This is your private information and will never be used by artonline4u.

How do I add addresses to "My Address Book"?

Go to your address book in your "Art Manager". Select the "Add new address" link up to the right in your "Art Manager". Fill in the form and press the "Add Address" button.

How do I make changes in "My Address Book"?

Go to your address book. Select the "Edit" link to the right of the address you want to edit. Make the changes and press the "Update Address" button.

How do I delete addresses in "My Address Book"?

Go to "Your Favourite Art Links" in your "Art Manager". Select the "Edit/ Remove" link. Select the "Edit Link" to the right in the box. Make your changes, press the "Update Link" button. You return back to your "Art Manager".

What is "My Comments"?

"My Comments" is comments you make about an art object, or a reply to others comments. See more about comments in the COMMUNITY folder.

What is "My Account"?

"My Account" is your key information regarding your membership.


"COMMUNITY" Questions

"COMMUNITY" Answers


What is in the "Community"?

The Community is the second of two folders in art online for you which is dedicated for members only. In the Community you can read and make comments regarding art objects presented in the site. You can also read and make reply to other members comments.

How can I see the comments?

Go to the Community folder and select "View Comments" in the menu bar. Choose to view the comment listing by "Latest", "Most Popular" or "Your" own comments.

Where can I find more information about a commented art object?

Use the thumbnail on the picture of the art object, or select the title link above the picture. You will then be directed to the large picture of the art object, and can read detail information about the art object. Alternatively, you can select the artist name link below the picture, you will then be directed into the artists' pages (profile). Read more information about navigation in the artists' pages in NAVIGATION.

I am not an art expert, can I make a comment?

YES - indeed! Art is a subjective theme, no further discussion about that!

I am not clever to practice the English language, should I make comments?

YES - absolutely! Art online for you is not an exclusive club for English speaking people, or a contest in how to write English. You may sometime find it a bit funny when a foreigner is talking your own native language. You may pick-up new phrases and expand your glossary. Besides, did you know that when common people from Scandinavian, Germany, Holland, Belgium or other countries in the region, are talking to each other in English, they understand each other much better than when they are talking with people from England, USA and other English talking countries. It is natural.

Can I write anything I want?

Well, it is no point in commenting the weather outside today, is it? - Use common sense. The jargon of the Community is meant to be relaxed and maybe with a little sense of humour, -if you like.
You will also be able to include emoticons into your comments.
Note: Any improper comments will be deleted by the webmaster, and a notice will be sent to the addresser. Repeated abuse of this service will result in cancellation of the membership in artonline4u.

How do I make a comment?

You need to be logged in to make a comment. Go to the specific art object you want to make comments about in the artists' online gallery. Use the slide show to find the specific object. Use the thumbnail to pick up the medium sized picture of the object. This is now located on the left column of the site. Hit the "Make Comment" button below the picture. You will now be directed to the comment form for this art object, see illustration below. adding comments Note: If you want to use emoticons in your comment, read answer in next question first.


  • Step 1: -Type your comment in the white field. Note: Do not use the "enter" or "return" key on your keyboard, unless you want to start a new paragraph. The text may look a bit "clumsy" in the comment field, but it will behave nice when it is published. Do you want to make a paragraph, use the "enter" or "return" key on your keyboard.
  • Step 2: Press the "Add my comment" button. Your comment is now added to the community.

How do I add emoticons to my comment?

Follow instructions in subject above, until you reach the comment form, shown in illustration above. Do not write anything in the white field.

  • Step 1: Select the "emoticons click here" link in the illustration above. You will than be directed to the emoticon comment form, as illustrated below.
    add emoticon
  • Step 2: Pick the emoticons you want to use, by using your mouse. You can pick as many as you want, but 1 to 3 will do. Note that you must pick the icons in opposite order. This means, if you want 3 icons in your comment, the first one you pick will be the third icon shown in your comment. You will see this, as when you pick the icons, reference text is coming up in the comment field.
  • Step 3: When you have finished picking you emoticons, you start writing your comment. Be aware about starting the typing after the text reference to the icons. To be sure you do not destroy the reference text, click with your mouse in the field where you believe you should start typing, than press the "end" key on your keyboard. Now you can start typing your comment. Note: Do not use the "enter" or "return" key on your keyboard, unless you want to start a new paragraph. The text may look a bit "clumsy" in the comment field, but it will behave nice when it is published. Do you want to make a paragraph, use the "enter" or "return" key on your keyboard.
  • Step 4: Press the "Add Comment" button, and your message is published. Note: When a comment is published, it is published, and cannot be published again.

How do I make a reply to others comments?

Simple pick the comment from the list, than you display the comment. Down in the right corner of the comment, there is a link called: "Post Reply". Then follow steps in the instructions above.

Can I make changes to my comment?

Sorry, once a comment is published, it is published, and cannot be changed.

Questions Regarding "Navigation in the Artist's Online Gallery"


"NAVIGATION IN THE ARTIST'S ONLINE GALLERY" - Answers

Where can I find art objects?

The art objects is located in one of the main folders, - the ARTIST folder. You can of cause find art objects by following the news teaser in the news magazine "What is going on?"

  • Step 1: Press the ARTIST link. You will be directed into the artist index listing. Here you choose the list to be viewed either alphabetical, geographical, by topics or by title of artwork. Your entrance into the Artist folder is the alphabetical view of the artist index.
  • Step 2: Select the artist you want to explore, make use of the red letter index. You will now enter the profile (pages) of the specific artist you selected. The number of pages in an artists' profile varies from artist to artist. Common for all the profiles is the page; "online gallery", which is the artists gallery.
  • Step3: You find the artists' "online gallery" link in the link bar, below the folder links. Pick this link, and you are into the artists' online gallery. You can now start to explore the art objects.

How does the "geographical" art index work?

You can find artist, galleries or exhibitions from a specific geographical area by using the geographical view of the art index. The geographical index is located in the ARTISTS, GALLERIES and EXHIBITION folder.

  • Step 1: Select the country you want to look for artists in.
  • Step 2: Press the "Show Artists" button. - or - alternative more specific;
  • Step 2a: Select country, press the "Region" button, select the region, than press the "Show Artists" button.
  • Step 3: Select the artists you want to explore. You will now be directed into the specific artists' profile (pages) you selected.

Note: Not all artists or galleries have specified their region.


How does the artists index "topic" view work?

You can find specific genre of art by using the topic view of the artist index list. You are also allowed to combine different topics, but you should moderate this to maximum 3 topics.

  • Step1: Select the topics you are interested in, by marking the box to the left of the topic.
  • Step2: Press the "Show Artists" button, down at the right side of the page. You will now be directed to a temporary list, where your selected topics are listed. If the list is correct, go to next step. If not, return by using the "back" link.
  • Step3: Press the "Show Artists" button. An artist index list grouped by the selected topics, will now be displayed. Choose the artist you want to explore.

How does the artist index "Artwork" view work?

If you are looking for an art object with a specific title, then the artwork view of the artist index becomes very handy (e.g. you are looking for a landscape painting). Use the letter links on the page, and select the first letter in the name of the title of the object you are looking for. Start then browsing through the list, and make use of the turn over link if necessary.
Note: Common words and articles as "A" and "The" are generally filtered away. E.g. an art object has the title "The Evening". You should than start looking in the "E" letter link. If you do not find it here, go to "T" and check it out. (In some occasions the filter is not used.

What is an artist's profile?

Once you have picked an artist in the artist index list, you will enter this artist's profile (pages). You may consider this as the artist site in the site. You will find the headings in the menu bar below the main folder links, see illustration in next question. The headings in the artists' profile will vary from artist to artist. But all artists' profile has one common heading; the online gallery. This is where the art objects are located.
Note: You will see the name of the artist to the left in the menu bar, this also function as a link. So, as long as you are in to an artist's profile, this link will direct you to the start of his profile (home).


How do I navigate in an artist's online gallery?

Once you are into an artist's art online gallery, you can browse through the artist's work by using the slide show. Pictures of the art objects should now be displayed between the two arrows in the slide show. Hold your mouse over the specific arrow direction you want the slides to go (if the slide show is not working, have a look at the two next question before you continue reading this.) An art object can be displayed in three different sizes in the artist's online gallery (S, M & L). The small sized pictures of the art objects in the slide show will be displayed with a thumbnail.

  • Step1: Press an object you want to explore. The art object will now be displayed to the left, with a medium sized picture of the object. See illustration below.
image of gallery

Now you will find information about the art object (as sizes, status, price, year, material) below the medium sized picture there is four buttons: ZOOM, ADD TO ALBUM, Make COMMENT and View COMMENT.
Note: In some occasions, there is a link called " Associated Gallery " below the information. The " Associated Gallery " link directs you to a gallery (galleries) which is selling this object. More about buying art objects in "How can I buy an art object I see in artonline4u?"

  • Step2: If you want a more detailed look at the art object you press the ZOOM button, or press the medium sized picture. A new window opens up, as a pop up window, with a large picture of the object. Information about the art object is located in the bottom of the page.

Note: In the bottom to the right in the pop up window, there is two arrow links, which allows you to see "next" or "previous" object. This is very handy to use, when you are exploring an artist's art objects, and you do not have to go back to the other window while you are exploring the objects.
Note: The Ref No, is the reference number for this art object. For any inquiry regarding a specific art object, you should use this number.


Why is the slide show in the artists' online gallery not working?

Not all internet browsers can handle the java script in the slide show. Above the slide show, to the right side, there is an alternative link. Use this. When the pictures are displayed, you can try to press the online gallery link again, and the slide show may start to work correctly. If not, continue to use the alternative link.


What is the alternative link in the artist's online gallery?

The "alternative link" in an online gallery is just another way to view the art objects in an artist's online gallery. By time, you will discover this link as very handy and a rapid way to browse through the art objects in the online gallery. When you are using the alternative link, the pictures of the art objects will be displayed in a table.


Questions Regarding "Information about Art Works Exhibited"

"INFORMATION ABOUT ART WORKS EXHIBITED" ANSWERS

How truthful is the information about an art works displayed in Artonline4u?

Artonline4u.com has an own quality assurance routine to ensure the credibility of the information we receive from artists and galleries. But mistakes do happen. Most often this is caused by lack of feed back information from artists and galleries.


How should I conduct myself to the prices of the art objects?

This is depending on different aspects. Generally, you should not take the price for granted. Generally, you should add cost for taxes and transport, read more about this in "How can I buy an art object I see in artonline4u?"


What are the numbers of the object size (measurement) telling me?

Measurement is following the metric standard, and numbers is in cm, unless noted otherwise. E.g. if a painting has the size numbered 110 x 60, it means the dimensions are 110 cm x 60 cm (what who is the height or breath you see your self). If a vase is sized by the numbers 80 x dia 30, it means that the dimensions of the vase are 80 cm height, and the larges diameter is 30 cm.


Is the frame following the painting?

There is no generally rule about this. Most of the paintings are not provided with frame. Frame is something you should provide after you have bought the painting, and should be adapted so it matches both the painting and the location. Some paintings are framed with a "special" frame, and than maybe an expensive one. In these cases you should check out if the frame is included in the price of the painting. When a watercolour painting is pictured with framed cardboard, the cardboard is included in the price.


What is Ref.No?

Each art object in art online for you has its' individual identification. This is a reference number which all inquiries about art objects is referred to. Learn more about this in: How can I buy an art object exposed at artonline4?


What is the associated gallery link?

The associated gallery link is a link directing you to associated gallery or art dealer of the artist. If there is more than one associated, a list will be displayed, and you simply choose which one to follow. Learn more about this in: How can I buy an art object exposed at artonline4?


How can I buy an art object I see in artonline4?

Let it be noted: art online for you is not an art shop online. Artonline4u.com is a web site, providing information about art, artists and real galleries. Art onlinefor you is dedicated for those who have any interests in art. And the web site can direct you to where and how you can buy the art objects presented in the site.
There are 3 possible ways to buy art objects shown in art online for you. Some artists sell some, or all, of their art directly to customer. Some sell some, or all, of their art through related gallery/ galleries.
The first thing you do, is to check out if the art object is to be sold either by the artist or through an associated real gallery or art dealer.
To find out about this, you navigate to the artist's online gallery, and view the medium sized picture of the art object.
If there is an associated gallery link below the information about the object, this is telling you that this art object is meant to be sold through this gallery. It may happen there is more than one associated gallery. This is telling you that the object has been exhibited in different exhibitions to different time, and or-, in different geographical areas. Follow the links and get in contact with the associated gallery or art dealer, you prefer.
If there is no "associated" link, you should navigate to the artist's profile, and look for contact information. Than take contact in accordance with the contact information.
If none of the two steps above gives you any results, than contact us. In this case you have to be patient. Important: Remember to put the reference object number in the comment field, and full name and contact information in your message. Artonline4u will now start to "track" the artist and return with conformed or updated information.
Prices given in the information about the art object, is information we receive from artists, real galleries or art dealers. They are committed to inform us about changes. Usual this is done by feed back information to artonline4u.com. In addition, artonline4u.com has a quality assurance routine to ensure the credibility of the information. In spite of this, it may happen the information is not correct or up to date.
The prices given, in the information about the art object, do not necessarily include cost as taxes and transport. This may depend on your location, the gallery location and/ or the artist's location.

Find & Buy Fine Art Prints.

You can buy Art Prints displayed in the Fine Art Prints & Poster Section. Links will direct you into the pages of the art print supplier, which we are associated to. At the suppliers pages you can see the Art Prints framed, and have them shipped framed as well. Payments are carried out with credit card.


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